Refund policy

Refunds, Cancellations & Seat Transfers

Effective September 20, 2026 for new purchases. Earlier purchases retain the rights and terms provided at checkout; we will also honor the transfer options below for unused meeting seats.

Live session purchases

Profits Bytes sells live online educational meetings and group coaching. No physical item is shipped. Standalone downloadable courses and PDFs are no longer offered for sale. Except where required by law or provided below, meeting tickets are final sale. Please review the date, Central Time schedule, format and technical requirements before purchasing. Missing a session, arriving late or experiencing customer-side internet issues does not automatically entitle you to a refund.

Transfer to another person or a future cohort

An unused seat may be transferred without a transfer fee to another person or to a future available cohort of the same meeting. Email support@profitsbytes.org before the original session starts with the order number, original attendee, recipient name and email or requested future cohort. We verify the purchase and confirm the transfer in writing. Access belongs to the confirmed attendee only; do not forward access links. Transfers do not create extra seats. Promotional seats retain their paid value and eligibility. A different or higher-priced meeting requires agreement on any price difference before the transfer.

Future cohorts are subject to published dates and availability. If no suitable future cohort is available, contact us to agree a resolution. For a two-meeting purchase, each unused seat may be transferred separately. Attendance or use of the included replay counts as use of that seat.

Organizer cancellation or rescheduling

If we cancel or cannot deliver your paid session, you may choose a full refund of the amount paid for the affected seat or a replacement session. If we reschedule and the new time does not work for you, you may choose a refund for the affected seat or a transfer. For discounted multi-seat orders, the refund uses the amount allocated to the affected seat in the order.

Billing and access problems

For a missing access email, incorrect or duplicate charge, or undelivered replay that was included in your purchase, contact support with your order number and checkout email. Do not send payment-card details. We will investigate and restore access or provide the remedy due. Approved refunds are returned to the original payment method; bank processing times vary.

Your rights

Nothing in this policy limits mandatory consumer rights, including remedies for misdescribed, defective or undelivered services or applicable cancellation rights.